Frequently Asked
Questions.

We accept vector formats only: PDF, SVG, or AI files. Raster formats (PNG, JPG, etc.) are not accepted, as they don’t scale cleanly to print resolution.

All logos and artwork must use PMS (Pantone) color codes. This is critical for plastic cup printing to ensure color accuracy. Do not use RGB, CMYK, or HEX values.

Yes — color assistance is available at $100/hour and covers PMS color matching, logo file conversions, and color adjustments. Contact our design team before submission if you need help.

Yes! Contact us at info@inksplosion.com for rush orders. Rush fees start at $250 for priority processing. If only part of your order needs rushing, place separate orders for standard and rush items.

Ordering 25+ cases? Email info@inksplosion.com for bulk pricing and personalized assistance.

• Under 50 cases: 4–6 weeks
• 50+ cases: 8–10 weeks

Timelines begin after art approval and include processing, production, and shipping.

Yes — local pickup is available in Lenexa, KS. Select “Local Pickup” at checkout and we’ll notify you when your order is ready.

• PET: Durable, clear, recyclable (not biodegradable). Best for most standard applications.
• PLA: Bio-based and compostable under special industrial conditions. Best for sustainability-focused brands.

Choose based on your sustainability goals and local recycling infrastructure.

Email your certificate to info@inksplosion.com before placing your order so we can set up your account for proper processing.