Frequently Asked Questions

Artwork Submission Guidelines

To ensure optimal print quality, please follow these artwork requirements:

File Format Requirements

Submit artwork in vector format only: PDF, SVG, or AI files
Raster formats (PNG, JPG, etc.) are not accepted

Color Requirements

All logos and artwork must use PMS (Pantone) color codes
Critical for plastic cup printing to ensure color accuracy
Do not use RGB, CMYK, or HEX color values

Additional Services

Color assistance available at $100/hour for:
- PMS color matching
- Logo file conversions
- Color adjustments and corrections

Contact our design team before submission if you need help preparing your artwork to meet these specifications.

Rush Orders

Contact us at info@inksplosion.com for rush orders. Fees start at $250 for priority processing.
If only part of your order needs rushing, place separate orders for standard and rush items.

Shipping & Local Pickup

Local pickup available in Lenexa, KS – select "Local Pickup" at checkout, and we'll notify you when it's ready.

Lead Times

50+ cases: 8-10 weeks lead time.
Under 50 cases: 4-6 weeks lead time.
Timelines start after art approval and include processing, production, and shipping. Contact us for specific questions.

PET vs. PLA

PET: Durable, clear, recyclable (not biodegradable).
PLA: Bio-based, compostable under special conditions.
Choose based on your sustainability and recycling needs.

Sales Tax

Tax-exempt or resale accounts: Email info@inksplosion.com with your certificate before ordering for proper processing.

Large Orders

25+ cases? Contact info@inksplosion.com for bulk pricing and personalized assistance.

Not finding what you need?

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